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If you're experiencing issues like not receiving emails on Hotmail account, you're not alone. Many users occasionally discover that their Hotmail is not receiving emails, even though everything seems normal. This can happen due to a variety of reasons—ranging from inbox settings and filters to server delays or blocked contacts. In this guide, we’ll walk you through common causes and reliable solutions if you’re not receiving emails in Hotmail account.

Common Reasons Why You’re Not Receiving Emails on Hotmail
Here are the most typical causes behind this issue:

Inbox or Storage Limit Reached
Microsoft Outlook (formerly Hotmail) has a storage cap. If your inbox is full, new emails won’t be delivered.

Junk or Spam Filters
Sometimes, emails land in the Junk folder instead of the Inbox. Over-aggressive spam filtering may cause this.

Rules and Filters Misconfigured
If you’ve set up inbox rules or filters, they might be redirecting emails away from your main inbox.

Blocked Senders
Emails from blocked senders are automatically discarded or moved to Junk.

Incorrect Email Forwarding
If forwarding is enabled, your emails might be going to another address.

Fixes When Hotmail Is Not Receiving Emails
Here’s a step-by-step guide to resolve the problem:

1. Check Your Junk Folder
   One of the first things you should do if Hotmail is not receiving emails is to check the Junk or Spam folder. If legitimate messages are being misdirected, mark them as “Not Junk” to help Outlook learn your preferences.

2. Clear Inbox and Free Up Space
   If your mailbox is full, free up storage by deleting old or large emails, and make sure to empty the Deleted Items and Junk Email folders. Outlook won’t accept new messages if you’ve maxed out your storage capacity.

3. Review Email Rules
   Go to Settings > Mail > Rules to see if any custom rules are sending emails to subfolders or deleting them automatically. Disable or edit any rules that may be misdirecting important emails.

4. Verify Blocked Senders List
   Navigate to Settings > Mail > Junk Email and check the list of blocked senders. Remove any addresses that may have been added accidentally.

5. Turn Off Email Forwarding
   If emails are going missing, they may be forwarded to another account. Check under Settings > Mail > Forwarding and disable this option if you didn’t intentionally set it up.

Additional Tips
Use Microsoft Outlook Web Version: Sometimes, third-party email clients fail to sync properly. Try logging in directly at Outlook.com to verify whether the problem is account-based or app-based.

Update Security Settings: If Microsoft detects suspicious activity, it might restrict email flow. Make sure your account recovery info is up-to-date.

Check With the Sender: Ensure the sender used the correct email address and didn’t receive a bounce-back.

Still Not Receiving Emails in Hotmail Account?
If you’re not receiving emails in Hotmail account even after these fixes, contact Microsoft Support. Use their support portal to initiate a chat or submit a ticket for deeper analysis.

Final Thoughts
If you find yourself saying “Hotmail is not receiving emails” more often than you'd like, it's time to review your settings, spam filters, and storage limits. Ensuring these basic configurations are correct can resolve most cases of not receiving emails on Hotmail account. By staying proactive and regularly checking your email rules and spam folders, you can avoid missing important messages.